Nova, your assistant manager for daily salon operations
Each day Nova prepares a brief, recommends next actions with confidence and why, and only runs what your team approves.
What Nova does each morning
Nova starts with a daily brief that surfaces priority opportunities, likely impact, and suggested next actions for your team.
- Highlights gaps, risk signals, and reactivation opportunities.
- Ranks actions so teams can move quickly with clear priorities.
- Keeps recommendations practical and easy to review.
Confidence and why
Nova shows confidence and the supporting reasons behind each recommendation before action.
Teams can review signal reasons and evidence details, not just a score.
Safety modes
Nova adapts execution mode based on confidence, with server-side enforcement.
- `run` when confidence is strong and the action is allowed.
- `draft_only` when review-first is the safer path.
- `insight_only` when more outcome evidence is needed.
A/B micro-experiments
Nova can prepare variant drafts, split recipients deterministically, and evaluate outcomes with guardrails.
- Variants are drafted first and remain human-approved before send.
- Recipient allocation is deterministic for repeatable comparisons.
- Winner selection is constrained by sample and opt-out guardrails.
Privacy guardrails
Before model calls, Nova sanitizes inputs and runs leak checks. Outputs are checked again, with safe fallback behavior when needed.
Week 1 expectations
- Day 1: connect data and enable Nova.
- Day 2: review the first daily brief and priorities.
- Day 3 to Day 4: approve first drafts and compare confidence.
- Day 5 to Day 7: review outcomes and tune next actions.
What Nova will never do
- Auto-send campaigns without approval.
- Bypass confidence-based safety modes.
- Ignore guardrails when evidence is weak.
- Expose customer PII in model prompts.
- Replace operator judgment.
FAQ
Does Nova send campaigns automatically?
No. Nova prepares recommendations and drafts, then your team approves what is sent.
What is in the daily brief?
The brief highlights priority opportunities for the day, suggested actions, and the context behind each one.
What does confidence mean in Nova?
Confidence reflects how much supporting outcome data Nova has for that opportunity type and recommendation pattern.
Why do some actions show draft-only or insight-only?
When confidence is lower, Nova limits execution mode so your team can review drafts or gather more data first.
How do Nova experiments work?
Nova creates variant drafts and uses deterministic recipient allocation. Sending requires human approval and guardrail checks.
How does Nova handle privacy around AI calls?
Payloads are sanitized before model calls, checked for leakage, and validated again on output with fallback behavior if needed.
Is Nova replacing my front desk or marketing lead?
No. Nova supports operators with prioritized recommendations, while people keep final control over execution.