Stop no-shows with timed confirmation flows
When confirmations are inconsistent, high-value appointments vanish without warning. TextSavy helps teams run calm, repeatable reminder sequences that keep chairs full.
The Fix Checklist
A repeatable workflow to solve this permanently.
Tier reminders by service length and value.
Add confirmation prompts to every reminder.
Trigger same-day prompts for high-risk appointments.
Track confirmation rate weekly and refine timing.
Templates
Ready-to-send
messaging.
Confirming your {{service}} on {{date}} at {{time}}. Reply YES to confirm or RESCHEDULE if needed.
Good morning {{first_name}} — your {{service}} is today at {{time}}. Reply YES to lock your chair.
Quick confirm for {{service}} at {{time}} tomorrow. Reply YES to keep your appointment.
Frequently Asked Questions
How many reminders should we send?
Most salons perform well with two touches: 48 hours and same-day for high-risk services.
What if someone does not confirm?
Use a short follow-up and keep a waitlist ready to backfill.